Why implementation failures? The answer is simple, customer or user do not spend the initial time or effort to prepare their existing business processes for automation. In a manual system, many "Workarounds" and compromises can be utilized to circumvent bad or inefficient processes. However, when processes are automated, circumvention becomes difficult and tiny mistakes are magnified. Automating complex or non-value-added processes with an ERP system will not increase production or improve performance.ERP implementation failures are a result of focusing the implementation and integrated without the critical steps of attempting to understand and simplify business processes. The most important element to a successful implementation is to follow what is known as the USA Principle - Understand, Simplify, and Automate.
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